Nike Kobe Offcourt

Shipping Policy

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be slightly longer during holidays, promotional periods, or periods of high order volume.

Business days exclude weekends and public holidays.

2. Shipping and Delivery Time

After your order has been processed and shipped, delivery typically takes 3–7 business days.

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, and other circumstances beyond our control.

3. Shipping Costs

Available shipping options and applicable charges will be displayed at checkout before you complete your purchase. Any free shipping offers will be subject to the terms stated on our website.

We aim to ensure that all shipping charges are clearly communicated before an order is placed.

Return Policy

1. Return Eligibility

You may request a return within 30 days of receiving your order. To qualify for a return, items must be unused, in their original condition, and returned with their original packaging, tags, and accessories where applicable.

Some items may not be eligible for return due to hygiene, safety, or other applicable restrictions. Please contact us if you have questions about a specific product.

2. How to Request a Return

To start a return, contact us using the details below. Please include your order number, the item you wish to return, and the reason for your request.

Our support team will review your request and provide return instructions. Please do not send items back before receiving confirmation from our team.

3. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. Include your order number and clear photos of the item, if applicable, so we can review the issue and help resolve it.

Depending on the circumstances, we may offer a replacement, refund, or another appropriate solution.